What are the household utility bills and council taxes I need to pay when renting a property?
Make sure you avoid those nasty surprises, unpaid and unseen bills, know what meter readings to take, and more — all in our guide below!
A utility bill includes anything that you use inside your property when renting. This includes amenities such as water, gas, electricity, heating, internet (broadband), landline phone, and TV license.
Outside of the home, local services provided by the your council, such as regular recycling, rubbish collection, and public road maintenance, is paid for through your local council tax.
Once you move into your new property, you are resposible for payment of any utility or council tax bills. You should have taken meter readings at the time of your Move In. You will then need to register yourself with all the relevant utility providers and local council for tax payments. Our Customer Serivces Team will provide you with the details of these suppliers and your local council when you move in.
As a general rule of thumb, you can expect that any utility bills are not included with your rental payment and you will be resposible for registering and paying for any bills that arise. The only main exception to this maybe communal heating and hot water services which do not have seperate meters for individual flats. You should check with the Property Host to confirm if any bills are included in the rent before renting the property.
In order to avoid being incorrectly billed, it’s important you make sure meter reading are taken when you move into the property and register yourself and the readings with the utility company as soon as possible. Please note that under the terms of your rental contract this is part of your obligations when renting.
You are free to choose any electric, or gas provider you want to use as you may find cheaper deals and providers once you have moved in. Water, sewerage, and heating suppliers cannot be changed.
Utility and council tax bills will be sent to you directly for payment which is separate to your rent.
The utility contracts and payments are between you and the utility provider. As we are registered with the ICO and conform to GDPR regulations we will not be able to discuss or arrange any utility payments on your behalf as we are not party to the contract. The only exception here is if the building has a communal heating system which is invoiced through the Owner. In such cases, we will pass that invoice onto you as the renter for payment.
To avoid being incorrectly billed, we advise that you notify your utility providers of the final meter readings when you leave the property and give them your forwarding address for final bills payment. Otherwise you may be incorrectly billed for any services you did not use.
The main utilities are electric, gas, water and sewerage, and telecoms.
Water
Fresh water for drinking and washing, and also sewerage water
Gas
Cooking, room heating, and water heating
Electricity
Lighting, powering appliances, room heating, and water heating
Telecoms
Internet broadband, TV, and landline phone, usually sold as packages.
Not every home will have gas, some homes, especially the more recently-built ones, will have electric-powered heating.
This table below explains the general types of heating systems in UK properties.
Important: for communal heating systems, be aware that the bill may be sent to the Owner on a quarterly, or even yearly, basis. You as the renter will not be billed directly as the occupant of the property. The cost will be recharged to you pro rata in accordance with the billing schedule sent to the Owner by the building management. In this way, you will be liable for the cost of however much energy you consume whilst renting the property.
Communal
Gas
Communal gas systems will have a shared gas-powered heat source (such as a communal building boiler) that serves several properties.
Electric
A HIU (Heat Interface Unit) located in your property receives and distributes heat from a central electrical power source. That central power source will serve many properties in the block, aside from yours.
Individual
Gas
A gas boiler in your property that generates heat and serves only your property (e.g. a combi boiler).
Electric
Underfloor heating, HVAC, or alternatively electric storage heaters mounted on the walls in your property.
With each utility provided to your home, you will need to read and understand the various aspects of your bill.
Please note that this general guide for Guests below, should not be relied upon solely. This guide should be read as a complement to the specific billing explanations given on the bills you actually receive from your utility suppliers.
Amount consumed
How much of the utility you used during a certain period
The tariff paid for the utility. This will vary depending on either of the following:
(a) your usage (metered billing)
or
(b) your home’s location and size (chargeable value billing)
Balance
How much debt/credit you may have carried forward from the previous bill
Amount of the next payment you need to make
Due date
The date by which the payment should be made by you to the utility supplier
Your unique reference ID assigned to you by the utility supplier
