a. Because of COVID-19, special temporary allowances are being made for this process, which before could only be done with a physical meeting.

b. Right to Rent document checks will, during this temporary period, be done via video call, along with receipt of digital copies of the documents provided to us via email.

i. We need to compare the documents you show us during live video call, with the digital copies you have emailed to us, to see that they match.

c. Government COVID-19 Right to Rent guidance.