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Regulatory Bodies

As a professionally licensed UK Letting Agency we belong to a number of regulatory organisations

With RentLondonFlat.com our clients benefit from our professional memberships. This provides the assurance of the highest level of customer service from us as well as the opportunity for proper recourse should any Complaints arise, via our professional schemes. Additionally, all Rent and Deposit monies are protected in a separate Client Monies Account, that is regularly audited by our professional Safe Agent scheme. We believe in full transparency and professional conduct, helping you to make informed decisions with no last minute surprises.

Safe Agent

Safeagent is the UK’s leading accreditation scheme for lettings and management agents operating in the Private Rented Sector. Established in 1999 by the Empty Homes Agency as The National Approved Letting Scheme (NALS) with the backing of the industry, the aim was to establish a single badge for consumers to look for and understand the service and protections a firm offered through adherence to strict accreditation criteria. Recently rebranded as Safeagent, we are well-respected – recognised by Government, consumer groups and industry bodies. safeagent is the only agent organisation whose sole focus is consumer protection, operating across the UK on a not-for-profit basis. Safeagent operates a Government approved Client Money Protection Scheme protecting landlords and tenants money held by our agents.

https://safeagents.co.uk/

Membership Number: A3876

My Deposits

MyDeposits is a Government licensed scheme that protects Tenant Deposits. Since April 2007, all tenancies that take a deposit from their tenant on an Assured Shorthold Tenancy (AST) in England and Wales* must comply with the tenancy deposit protection legislation. This means you must protect the tenant’s deposit with a government approved scheme within 30 calendar days of receiving it from the tenant and issue them with prescribed information about Deposit Protection.

https://www.mydeposits.co.uk/

Membership Number: 50432790

The Property Ombudsman

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

https://www.tpos.co.uk/

Membership Number: L795

The National Residential Landlords Association

The National Residential Landlords Association is the UK’s largest membership organisation for private residential landlords, supporting and representing over 90,000 members. The association was created from the merger of the RLA and NLA in April 2020.

NRLA members range from full-time landlords running property portfolios to those letting single bedroom flats. Whatever their status, most landlords face the same regulatory and legal challenges, with over 100 Acts of Parliament and 400 sets of regulations governing the private residential lettings sector.

https://www.nrla.org.uk/

Membership Number: 072594

Information Commissioner’s Office

The ICO is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

https://ico.org.uk/

Membership Number: Z2884909

Certification

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