Owner Services

Glossary of our full-range of Property Management Services provided to Landlords and Property Owners.

Property Marketing

Property Photography, 360, Floorplan, and YouTube Video are taken and advertised on our website, social media platforms and property portals for professional tenants.

Yes

Yes

No

No

Property Viewings

Arrange viewings with prospective tenants to see your property. In person Viewings are accompanied with your property Host or unaccompanied subject to agreement where we have verified the Guest beforehand. We also conduct remote viewings when prospective Guests are unable to attend in person. For Short-Term stays we only conduct Viewings if stay is over 1 Month.

Yes

Yes / No

No

No

Rental Negotiation

We discuss rental offers between Tenants and Landlords and manage negotiations for the best possible tenancy terms between both parties. For Short-Term stays the Rate per Night is set within a pre-agreed price range in advance and is subject to daily fluctuations depending on demand and seasonality.

Yes

No

No

No

Tenant Referencing

We carry out background checks on all tenants once an offer is agreed. This checks for any adverse credit histories, identity fraud, criminal background checks, and right-to-rent checks via an independent 3rd party credit referencing agency.

Yes

No

No

No

Tenancy Administration

We will draft the tenancy agreement between Tenants and Landlords to sign adding any specific agreed clauses and terms (e.g. pets, cleaning, furnishing) that are outside the scope of standard statutory Assured Short-hold Tenancy (AST) terms.

Yes

No

No

No

Deposit Management

We will register any Tenant Deposit in line with Government Regulations or arrange £0 Deposit Administration subject to agreement between parties. As a fully licensed and professionally accredited UK Letting Agent we are licensed by a number Professional Bodies for custodial management of Tenant Deposits.

Yes

No

No

No

Rent Collection & Accounts

Issue rent invoices to Tenants and collect rental payments on behalf of the Landlord. We will also provide the Landlord with rental statements of accounts reflecting any deductions from the rent such as management fees, property maintenance costs or service charge payments.

Yes

Yes

No

No

Property Maintenance

Any maintenance issues reported at the property are investigated and remedial works and costs to repair are arranged subject to your approval.

Yes

Yes

Yes

No

Property Cleaning

Ad-hoc property cleaning arranged as required for you at your property. Cost will be estimated and agreed beforehand. As a guide, cleaning costs are generally £15.00 per hour plus cleaning material as stated on Table of Fees.

Yes

Yes

Yes

No

Property Inspections

Ad-Hoc property inspections on-site. For our Property Rental and Management service inspections are subject to Tenants granting access. For our Vacant Property Management service monthly on site inspections are arranged.

Yes

Yes

Yes

No

Post Management

As required we can open your post at the property and send to you photos of your letters. All post will be left at the property and will not be sent abroad.

Yes

Yes

Yes

No

Property Licensing

A Property License provides legal permission from the local Council to rent out your property. We will check if your property requires a license and apply for this if required.

Yes

Yes

No

No

Property Certifications

A legal requirement for rental properties are property condition certificates such as Gas Safe Certificates, Energy Performance Certificates (EPC’s) and Electrical Installation Condition Report (EICR). We can organise these certificates for your property as required.

Yes

Yes

No

No

Property Tax (NRLS)

For Overseas Non-UK Resident Landlords we can assist with applications to HMRC for the Non-Resident Landlord Scheme which means your tax will not be deducted at source.

Yes

Yes

No

No

Service Charge Payment

If Service Charge payments are required for your property we can manage this for you and make service charge payments for you from your rent account with us.

Yes

Yes

No

No

Utility Bill Management

If you would like us to manage Utility Bills or Council Tax payments for you we are also able to make payments on your behalf for any bills you are responsible for at the property.

Yes

Yes

Yes

No

Property Furnishing

If you need assistance with ordering furniture or providing property access for any furniture deliveries we are able to arrange this on an Ad-Hoc basis as agreed.

Yes

Yes

Yes

No

Appliance Registration

For any white goods or appliances in your property we can also apply for your appliance Manufacturers Warranty to ensure your appliance is replaced if faulty.

Yes

Yes

Yes

Yes

Table of Fees

There are different fees for the above services some of which are included within our existing Property Management fees and others which are Optional Additional fees only paid for if the service is required. See our full Table Of Fees for a breakdown of the our different services and costs.

Previous – Owner Fees

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