Covid-19
COVID-19 Guidance

Can I arrange an alternative rent payment schedule?

Alternative rent payment schedules

a. We are of course extremely sensitive to how extraordinary this situation is, and realise that you may be worried about falling behind with rent. We are able to mediate and discuss an alternative rent payment schedule, such as a Rent Holiday, where the Owner and Guest mutually agree to deferring rent for a specified period, allowing for it to be paid in arrears without any fees or other penalties.

b. We very much hope that in all cases an amicable and sensible arrears payment plan can be reached and will work towards this, absolutely taking into account unavoidable realities.

Proactive discussions with Owners about rent payment difficulties

a. We are making Owners aware of the potential consequences for rent payments ahead of time so all parties can be best prepared for contingencies.

b. To help us in this, please do communicate with us regularly and accurately about your changing circumstances and abilities to meet the next months’ rent payments

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